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Frequently Asked Questions (FAQs)

Q: What are the delivery charges for less than 5 yards of material?
A: Delivery charges are Per Material.
4 Yards: $20.00
3 Yards: $40.00
2 Yards: $60.00
1 Yard: $80.00

Q: Why can't I get a specific delivery time?
A: Short Answer, there are many factors beyond our control that could change the time of your delivery and makes it difficult to give even a few hour window. Long Answer, Our dispatcher creates the delivery schedule the morning of the delivery day. The schedule may be re-arranged for a number of reasons: Avoid traffic and accidents, mechanical issues with our trucks or equipment, drivers getting to work late, delays of inventory deliveries to our garden center, weather for our topsoil customers (we can't deliver topsoil in the rain), delays at our supplier locations (lunch break, quarry blasting, loading delays), and our customers that are not set up with the can marking the delivery location, check written out and placed under the can, cars that need to be moved, and sometimes they just forget and head out for the day. We handle these issues as they happen and therefore we must keep the delivery schedule flexible.

Q: How much mulch do I need?
A: Every application is different, but a good rule of thumb is 1 cubic yard of any material will cover 100 square feet at 3 inches thick. Our calculator function will help you identify your material needs based upon the area you are covering.

Q: What is a cubic yard?
A: A cubic yard is 27 cubic feet. Imagine a box 3 feet wide, 3 feet long, and 3 feet high. The area inside that box is 1 cubic yard.

Q: Can you dump my material on the lawn?
A: Lawn deliveries require dry conditions and plenty of room for the trucks to maneuver. We require a back-up delivery location on the driveway in the event our driver is unable to deliver to the desired location. We rely on our drivers experience and judgment to ensure the protection and safety of your property and our equipment.

Q: Will the trucks make ruts in my lawn?
A: Each lawn is different, but these are some conditions to be aware of. Our trucks can weigh over 30,000 lbs which is a lot of pressure pushing down on your lawn, sprinklers, septic, etc� In most situations, weeks without rain are required to dry the lawn enough to support the weight of our trucks. Even with these precautions, the trucks may make ruts in the lawn and sometimes even get stuck. We can not be held liable for either one.

Q: Why should I not install my color enhanced mulch in the rain?
A: To ensure the best color it is often necessary for your dyed mulch to be installed in nice weather. This allows the dye to dry and prevent wash off. We recommend at least 36 hours of nice weather after installation for best results.

Q: What are the benefits of using mulch?
A: Mulch prevents a loss of moisture from the soil due to evaporation. Mulch reduces the growth of weeds when installed at a proper depth. Mulch keeps the soil cooler in the summer and warmer in the winter providing better growing conditions for your plants. Mulching prevents soil splashing, eliminating erosion and preventing soil-born diseases from splashing onto your plants. Mulching prevents the crusting of the soil allowing for better moisture absorption into the soil. Mulching can enhance the look of your landscaped lawn, trees, and shrubs.

Q: What can I do about fungus and mushrooms in my mulched beds?
A: Visit this Link for more information.

Q: What is the difference between playground mulch and other mulches?
A: Playground mulch is made from the core of the tree, so there are no roots, leaves, limbs are bark in it. It is kiln dried - causing a very low moisture content.

Q: What is the difference between screened top soil and unscreened topsoil?
A: Screened topsoil does not have any rocks or roots larger than 3/8 of an inch. Unscreened topsoil can contain rocks and roots.

Q: Will I receive my delivery in the morning?
A: We do not schedule times for our deliveries and do not require you to be home when we deliver your material. We suggest you have your material delivered a day or two before you plan to use it.

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